Pharos is an independent technical services organisation with over 20 years in our core business.
We have a neutral position enabling us to collaborate with all transport and travel suppliers and their agents alike without conflict of interest.
Our solutions and services are aimed at providing these important benefits to our clients :
- assure your core activity success by avoiding investment, delays and risks covered by our solutions and services
- increase your return on investment in our services and solutions
- improve productivity and efficiency in online B2B trading with suppliers and resellers
- achieve fast time to market with best class of service
- be future proof against the additional suppliers, agents and service improvements which are part of our provisions
- avoid the risks and loss to reputation by working with us as a proven reliable service partner
Why not contact us to see how we can benefit your business.
We have a team of highly skilled professionals with in-depth experience of our specialist areas in travel and transport sectors. We are constantly expanding, seeking new team members to ensure our growth is fully supported by a balanced range of skills.
If you think you have what it takes to work in a dynamic work environment like ours, then please get in contact with us.
Client Care Program
Client Care is central to our affairs at Pharos, with the emphasis on providing prompt, competent and careful assistance to client needs. Our many satisfied clients, big and small, can testify to the quality of our service.
Our Help Desk is your technical support point. Typically we act as the first contact for clients and our support team diagnoses a wide range of issues, most commonly about connecting to reservation services.
Help Desk Support
If you are a client seeking support please contact us during Monday – Friday (except UK public holidays) between 09:00 – 17:30 GMT on:
Tel: + 44 (0) 118 945 7900
Data Recovery and Security
To protect our clients’ operations we take great care to ensure software, configuration, installation details and documentation are held securely against storage risks. We hold nightly file backups of all these both in a fireproof safe and off-premises.