Online ferry agent bookings growing at 30% per year

Agents making online ferry bookings have grown their business by 30% on average for the last three years according to Pharos who provide a one-stop ferry industry reservation service to the trade.

Alan Warburton says their Xchange service offers agents low cost bookings with more than 12 ferry operators through a specially designed online system, enabling agents to provide travellers with a powerful, easy to use system offering a wide choice of routes and operators. The latest features are being released at the forthcoming Travel Technology Show.

With 250,000 bookings per year, Xchange has rapidly established itself as a low cost, high growth trade service. Further expansion of the service is planned.

Set against static ferry industry performance this proves that a well-designed system can offer agents selling online an attractive business development opportunity.

Pharos’ Xchange, the trade hub is the key, which ferry operators have also found attractive as an efficient distribution link to agents : Three operators have connected to the service during the last year to provide online trade links, further increasing the attractiveness of Xchange to agents by giving them a more powerful one-stop network for their users.

Xchange provides trade reservation services for rail, ferries, hotels and secure payments for tour operators, dynamic packagers, intermediaries, distribution networks, general sales agents, membership organisations and online retail agents