Multicom and Pharos, technology service providers to the travel trade, announce their agreement to work together in rail and ferry reservations.
The inclusion by Multicom of the Pharos Eurostar reservations service promises to enhance the existing Find and Book process by offering improved functionality. This will benefit the many Eurostar agents using the Multicom booking channel, significantly improving their business results, customer service, and market opportunities where Eurostar travel is included.
Advantages include up-market itineraries, full range of classes of travel, flexible tickets and seat assignment.
Agents may also benefit from payment terms, Rail Inclusive Tour fares and ticketing options.
The Pharos service has been in use for eight years for Eurostar reservations and ticketing by tour operators requiring flexible intineraries.
In addition under the agreement, Multicom will offer Ferry and Eurotunnel reservation services, providing their agents access to over thirty ferry operators and Eurotunnel via the Pharos Xchange trade hub.
The Multicom Find and Book service, well established throughout the UK and in various overseas markets, is used by major Tour Operators and Travel Agents.
Clients will now be able to take advantage of the additional channels and product by means of the FAB interface, enhancing Multicom’s current wide variety of services.