Twice the Internet business volume is the experience of client Direct Ferries since going live with our Xchange Ferry reservation service last year. Matt Davies at Direct Ferries quotes halving their look-to-book ratio since going live with Xchange, which has also proved to be a reliable business-critical service for them with good support from Pharos.
This means for the same number of visitors their business volumes have doubled, demonstrating the dramatic impact a good system makes to online business success.
Direct Ferries has a well deserved reputation for their user-friendly sites, working in 10 languages and many European countries, giving them extensive international coverage as a major player in online ferry reservations ranging from the Baltic routes to the Mediterranean.
Given their market position, now underpinned by their online system, Direct Ferries is expected to grow briskly.