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Comtec and Pharos succeed in Eurostar link for Thomas Cook

Thomas Cook’s Globe project reached a significant milestone recently with the launch of automated Eurostar reservations.

Taking advantage of Comtec’s Travelink tour operator solution and the Pharos Xchange connectivity service for Eurostar bookings, Thomas Cook operations now benefit from the unique, fully integrated, flexible interface to the rail operator.

Embracing fully resilient systems for both online sales and call centre, reservations can now take advantage of Rail Inclusive Tour fares, all classes of fare, flexible ticket options and seat assignment. In addition itineraries may include over 100 destinations known as Eurostar Connections in France, Belgium, The Nederlands, Germany and Switzerland including TGV and other SNCF services.

The technology solution enables Thomas Cook to meet the demand for their very popular Cresta holidays to Disneyland which take advantage of Eurostar services. It is planned to add support for other Thomas Cook brands within the Globe project to take advantage of this new link to increase the success and benefits available to business from their important partnership with Eurostar.

The Travelink solution was delivered to Thomas Cook by Comtec in a very short timescale, taking advantage of the collaboration agreement formalised sometime ago between Pharos and Comtec for Eurostar, Eurotunnel and Ferry reservation services.