Founded in 1992, Pharos is dedicated to developing software products, solutions and services for e-Commerce travel trading. We provide clients with solutions working to high performance, industry standard protocols in business-critical applications, serving them 24x7, year after year, earning an enviable reputation for dependability and client care.
From the beginning the focus has been on security, reliability and good performance - factors which are essential to the success of online technology solutions. Our use of industry standards and best practise ensures that clients are able to capitalise on their investment over a long solution life-cycle, freely developing business as needed and deriving optimum benefit from solutions.
We have in-depth expertise in connectivity, integration and reservations for transportation, accommodation and holiday packages, together with specialisation in secure Card payments and ticketing.
Many Pharos clients are tour, ferry, rail or accommodation operators utilising our solutions for integrated live bookings. Other clients are major travel agencies and intermediaries.
In addition to these, Pharos clients include many travel technology partners who have incorporated our solutions into their systems, testifying to the flexibility, durability and reliability of Pharos solutions.
Technology changes in travel distribution and reservations are fuelling the e-Commerce era, creating new trading patterns, partners and markets. Travel organisers need to compete using live bookings, based on totally integrated solutions, enabling seamless reservations and Card payments.
Check out our expertise, clients, solutions and services and contact us right away to discuss your requirements.
We have a team of highly skilled professionals with in-depth experience of our specialist areas in the travel industry. We are constantly expanding, seeking new team members to ensure our growth is fully supported by a balanced range of skills.
If you think you have what it takes to work in a dynamic work environment like ours, then please get in contact with us.
Information related to the use of this site and the treatment of any details that you supply can be found below
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Pharos is an independent organisation with a neutral position enabling us to collaborate with all travel suppliers and their agents alike without conflict of interest.
We have supported and contributed to the TTI for ten years, working with this organisation to create and develop XML messaging standards, vital to today's travel industry online open trading networks. Our Xchange Service is an important reservations trading hub to a community of 50 suppliers and agents
- Established for 15 years
- Proven quality of solutions and reliability of services
- Unparalled reputation for client care
- 350+ installations in western Europe
Why not contact us to see how we can benefit your business.
Client Care is central to our affairs at Pharos, with the emphasis on providing prompt, competent and careful assistance to client needs. Our many satisfied clients, big and small, can testify to the quality of our service.
Our Help Desk is your technical support point. Typically we act as the first contact for clients and our support team diagnoses a wide range of issues, most commonly about connecting to reservation services.
Help Desk Support
If you are a client seeking support please contact us during Monday - Friday (except UK public holidays) between 09:00 - 17:30 GMT on:
Tel: + 44 (0) 118 945 7900
Email: support@pharosdata.com
Data Recovery and Security
To protect our clients' operations we take great care to ensure software, configuration, installation details and documentation are held securely against storage risks. We hold nightly file backups of all these both in a fireproof safe and off-premises.
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